SWVL ISSUES UPDATE ON OPERATIONS

Nairobi, 15.11.2019 – Shuttle-hailing tech platform SWVL has today issued an
update on the firm’s operations locally, giving a definite direction of the
firm’s journey in the near future. Following the continuing discussions with
the National Transport and Safety Authority (NTSA), the firm is nearing full
compliance and will be entirely covered under the requisite laws by the end
of the month.

SWVL Kenya General Manager, Shivachi Muleji said, “In our goal to provide
commuters with a safe, convenient and efficient mass transport option, we
have had our challenges. We’re still in engagement with NTSA and we remain
committed to finding a way forward. We believe our solution is
transformational and we are happy that the NTSA is willing to engage us and
find a way forward” he added.

SWVL had earlier this week informed their customers that until they are
fully compliant, some rides may be affected and even suffer cancellations.
The most affected areas were Kasarani, Wangige, Jogoo Road, Westlands and
Kiambu. They have however begun to resume full operations on some routes
with Utawala, Mlolongo and all Eastlands routes having returned to normalcy.

Mr Muleji went on to say, “Following the continuing discussions with the
National Transport and Safety Authority (NTSA), we are nearing full
compliance and will be entirely covered under the requisite laws by the end
of the month”, he said.

The company has been growing strongly and there has been very strong
commuter support for the new bus-hailing app. SWVL also announced today that
new routes have been added to their offering, including: Thika-Westlands;
Ngong-Westlands; Kahawa-Kilimani.

“We have always highlighted our commitment to observing the law and building
a compliant service that will offer commuters a safe, convenient and
comfortable transport service. We will continue this drive and do everything
required of the business to achieve our goal”, said Mostafa Kandil, SWVL
Co-founder and CEO.

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